Terms
Company info
Jewelry by Grundled v/ Helle Just Weiling
VAT-number: DK38340867
Store Torv 7B, Baghuset 1.
8000 Aarhus C
Denmark
Email: info@grundled.dk
Phone: (+45) 28689814
We accept the following payment options
You can pay with the following creditcards in our shop: Dankort, Visa, Maestro, MasterCard, Visa Electron, PayPal.
How you make a purchase
To make a purchase at www.grundled.com you have to go through these 6 steps.
1. Find the articles you want. Add them to the basket and choose "Checkout".
2. Accept and change the number of articles, and proceed by pressing "Checkout".
3. Choose payment method
4. Fill in shipping information, click next
5. Fill in creditcard information, click next
6. View and click ok.
Ordering
At www.grundled.dk you are only able make purchases through our website.
All prices include danish VAT.
If you wish to see your purchase history, please contact us at info@grundled.dk.
Payment
At www.grundled.com you are able to pay with the following cards. A transaction fee will not be added.
The amount will only charged, when the articles are shipping from www.grundled.dk. The amount charged will never be greater then the amount you have accepted when making the purchase.
Delivery
We deliver to Europe
General terms and conditions
If you regret your buy (return policy)
You have 14 days to notify you regret your purchase when you shop at www.grundled.dk and then a further 14 days to ship the item back to us.
Packaging and the state of the articles, when you return them
Our return policy can only be used if the articles are delivered back in the same condition and number. If the articles are used in a way that it will affect the sale price, our return policy will be annulled.
If you wish to return articles, please use the following address:
Jewelry by Grundled
Store Torv 7B, Baghuset 1.
8000 Aarhus C
Denmark
You will receive back the same amount you paid us. If you regret your purchase, will be pay you back the amount you paid us when making the purchase. The amount will be transfered back to the card you paid with or your bank account, if the returned articles lives up to the rules for returned articles (no wear etc.)
The only cost you will have is the freight when returning the article.
Complaints
When you're shopping at www.grundled.com you have a 24 months privilege for returning the article if any problems arises. This means you are able to have your articles repaired or exchanged.
The privilege does only treat problems which are not related to incorrect use of the item of wear and tear.
How quickly should I make a complaint?
As soon as possible. If you make a complaint 2 months after any problems started, you will be fine.
We return any shipping costs
If your complaint is reasonable, we will return your shipping costs.
Please send the items to:
Jewelry by Grundled v/ Helle Just Weiling
Store Torv 7B, Baghuset 1.
8000 Aarhus C
Denmark
We need the following information when returning an article
Describe in detail what the problems is. Please notice. We do not accept cash on delivery packages. You must pay for freight in advance. Always make sure your packaging is proper and make sure to get a receipt for your shipping cost.
Privacy Policy - Collection and Use of Personal Information
When you make a purchase on our website we collect personal data necessary to fulfil the contract.
If you have accepted that we use your contact information to send you our Newsletters regarding similar goods, you can always withdraw your consent by using the feature in the Newsletter we send to you.
Data security
We ensure safety and confidentiality in the processing of your personal data according to data protection laws, specifically the General Data Protection Regulation and Databeskyttelsesloven.
You personal data will only be used for the purpose they were collected for, and they will be deleted, when it is no longer necessary to process these. As a general rule the deletion will take place when we no longer have a legal obligation to keep the data.
We use third party services to fulfil the contract, and we have ensured that these third parties process your personal data with adequate safety and confidentiality according to data protection laws.
Your right as a data subject
You have the right to know which personal data we process. You also have the right to get data corrected, and a conditional right to limit our processing of your personal data. In specific cases you have the right to be forgotten (deletion of your data), and you always have the right to data portability (your personal data transferred to you or another data controller).
You can object to our processing by filing a complaint to Datatilsynet (in Denmark) or to your national Data Protection Authority. We would like to ask you to contact us first regarding any issue if you believe that we process your data in breach of data protection laws.
Contact information:
Jewelry by Grundled
VAT-number: 38340867
Store Torv 7B, Baghuset 1.
8000 Aarhus C
E-mail: info@grundled.dk
Phone: (+45) 28689814